New Major Backbone Link Lessens “Netflix Dip” for Many

New Major Backbone Link Lessens “Netflix Dip” for Many

In August, LCWA tech staff and volunteers added a new major radio backbone link to supply internet to our westside coverage area, which includes Madrid, Cerrillos, and the NM-14 corridor. The result was this: many members in those regions have reported that their Netflix-hour speed dip has now improved or even cleared. And we confirmed that improvement on many of our speed-test sites that we have installed around the network.

For example, see these before and after speed-test graphs one member experienced. These are midnight to midnight graphs (note this member has a 25Mbps account). On the left, see the dip between 8 pm and midnight?

As you can see in the right graph, the 8 to midnight speed dip has virtually disappeared.

These dips are typical and caused by so many members streaming Netflix and Prime videos in the evening. Dips like this exist on virtually every internet service, not just LCWA. But for many LCWA members, that dip has been eliminated. Note, this improvement is not universal. There can be other bottlenecks, radio issues, or weather issues that will cause this dip to persist. But it has improved greatly for many members due to the upgrade.
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Complicated Upgrade

Also note this: The upgrade was a very complicated process, including months of work to get FCC licensing approval for the restricted high-capacity radio frequency. And it was not just installing a new radio pair. It also required major power supply upgrades, new distribution routers, new optical fiber cabling between components, and even the addition of an air conditioning unit on the outdoor controls cabinet. It took months of planning and work.

Here’s the tower with the new radio and control equipment installed.

So hats off to our technical staff and volunteers who helped with this installation. It was an upgrade that significantly improved service for hundreds of our members. Combine this with the major new internet feed we added to the entire system a few months ago, this means we are now conquering most of our capacity limits. Bottlenecks remain, but we are catching up with the huge increase in internet demand the pandemic led to.

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