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Don’t forget Backup Internet

A few weeks ago, Santa Fe County experienced a massive snowstorm that brought internet, and in many cases, PNM power, down for much of our membership. When internet goes down, there is only so much our volunteers and staff can do to get it back up. It could be down for...

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LCWA Volunteers Pursuing State Grants for LCWA

As you know, LCWA is managed by volunteers from the community, and they work hard to manage all aspects of a non-profit ISP’s business. One recent project our volunteer management team has taken on is to seek grants from the state to expand our internet delivery capabilities. Reason: in the...

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Backbone Updates Continue

LCWA has made a lot of progress this summer and fall in upgrading our weaker backbone components. The result: many of you are seeing greater reliability and speed. We still have a few major backbone locations to go, with the next access point upgrades in Cerrillos and Madrid, and at...

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With Black Friday Sales, Avoid Most New Wi-Fi Routers and Mesh Systems

Black Friday is coming soon, and Black Friday sales often emphasize new electronics that can be fun to buy. However, we want to remind our LCWA members that, due to the rooftop radio distribution system LCWA relies on, you should be very careful when considering buying new Wi-Fi routers, extenders, or mesh systems for your home. We all want magic ways to speed up our Wi-Fi. But in most cases, a new router, extender, or mesh system will...

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Help Yourself by Helping Us Serve You

Don't forget that LCWA is a mostly volunteer-supported membership organization with no full time employees. By working smartly, LCWA currently requires only a few part-time volunteers and staff to support our 870 members. Our installs are mostly problem free and our internet tends to work well. But when large regional outages hit,...

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Eastside Speed Increase Project Update

The eastside coverage areas include the 285 corridor, the hills above Old Santa Fe Trail, Canoncito, Eldorado, Lamy, and a number of small neighborhoods near I-25. Most of those areas are already enjoying near doubling of internet speeds since last spring. This was made possible by installing the first...

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New Westside Distribution Point (CLA) Nearly Done

Some of you have volunteered and helped with the new westside distribution point project. We want to thank you all and tell you that project is essentially done---your volunteer efforts have paid off! For the rest of you, what is the new westside distribution point ? Called CLA for short due...

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Using Your Cell Phone Hot Spot as Internet Backup

You May Already Have It

I was helping a very nice LCWA member the other day whose internet was down. After we got it fixed she mentioned internet was extremely important to her, so I asked her what internet backup she used---we always recommend to everyone who have critical internet...

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How to Run a Speed Test Correctly

Most Internet consumers, if the run an online speed test, run it incorrectly. How to run it correctly depends on your goal. If you are trying to determine what speeds your ISP (Internet Service Provider; LCWA is your ISP) is providing to your home, then very specific steps must be...

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New LCWA Billing and Speed Tier Names

Your May 10 (2024) invoice will reflect a new naming system for our billing speed tiers. Specifically, we are changing the names of each of our subscription tiers to names that match FCC recommended ones. Reason? It gets us ahead of possible upcoming federal regulations. But mainly, it allows us...

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