As of January 1, the US government and FCC have launched the Affordable Connectivity Program (ACP). This program provides a $30 monthly discount for internet service to families that qualify, mostly based on income. As of March, LCWA is now a participating provider in ACP—that means many of you may...
Hi all, we’ve studied our payment processing efforts recently and we have learned one big lesson: We really want all members to switch their monthly payments to either credit card or debit card—if you can manage it. Instead of using personal checks or your bank bill-pay system. Here’s why: paper checks cost LCWA...
LCWA just made another major infrastructure upgrade. We installed and tuned a high-capacity radio to upgrade our Santa Fe main internet feed to our mountain-top distribution radio cluster. The latter is the point from which internet for our entire 400 square-mile coverage gets spread. Result? We nearly doubled the capacity...
The LCWA board election concluded last weekend, and officer elections were held. Here is our new board and officer list: https://lcwireless.net/home-2/about-us/board/ Notably, we’d like to welcome our new board director, Jack Wikselaar, who was voted onto the board this week. And we’d especially like to thank Mike Ault, the director who stepped...
Dear LCWA Member Starting February 1, our billing system upgraded to a new system. Result: your monthly invoices will look different, and you may or may not make payments differently. Here are the changes: It’s getting simpler: In the new system starting Feb 1, the payment “portal” will go away; instead, you’ll be able to pay right...
Volunteers upgraded the radios on the RidgeRoad AP, serving our members in the hills above Old Santa Fe Trail. Reason: the area is so hilly we decided to swap in radios that are better tuned to the vertical changes in terrain. As a testament to that, note the view from...
Streaming videos can easily outpace your home’s internet These days, the big providers are tuning their video servers for metro areas that routinely provide between 100 and 1000Mbps at the home. But those speeds are not what we have in LCWA. So don’t go nuts with streaming videos, and don’t...
As we try to help members with various support issues, we often find that many members have forgotten this: LCWA is a volunteer, non-profit, membership organization. That means that you, as a member, are a volunteer too. Even if you don’t volunteer to help others, we expect you to volunteer...
In August, LCWA tech staff and volunteers added a new major radio backbone link to supply internet to our westside coverage area, which includes Madrid, Cerrillos, and the NM-14 corridor. The result was this: many members in those regions have reported that their Netflix-hour speed dip has now improved...
Summer is here, and lightning storms are arriving. This could have effects on your internet, so there are things to be aware of and things to prepare. PNM Power can go down, which can cut off internet. And even if your power stays on, the power at our Access Point...
